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October 2011
IMMIGRATION DEPARTMENTS STEP UP THEIR GAME
By Dirk Meissner, IBN Consulting & Immigration
 
 
   
We have noted recently that certain processes have become more formal and strict. While it feels, at times, as if this is new red tape, it is merely the current laws being put into practice. Maybe we had it too easy before.

Various Sectors
The strict protocols apply to various sectors pertinent to investors, such as the South African Revenue Services (SARS), the South African Reserve Bank (SARB), the Registrar of Companies and the Department of Home Affairs.

Accountability, Reliability, Predictability
While the implementation of the current laws can cause delays and frustration, the reason behind the drive to formalisation is to counter any personal influence-making on government officials – corruption - and to achieve quality and performance standards, ultimately leading to accountability, reliability and predictability.

Dirk Meissner
IBN Consulting & Immigration

Clean Audit
With the focus on immigration, the Department of Home Affairs is trying to get its house in order and recently received its first “clean” audit in 20 years–meaning that their financial affairs are in order. Many citizens can testify that the issuing of passports, identity documents and birth and marriage certificates has improved. Passports are usually sent within 2 weeks. In order to process large number of applications, the “system” must work.

Track and Trace
Of course there are significantly less applications for residency in South Africa, but they do come from all over the world, with different documentation, making standardisation trickier, but at least the process can be made more transparent. In June 2010, the department introduced the “Track & Trace” system as well as a central call centre to help track the status of an application - and equally important - where it is in the system.

Incomplete Applications
At the same time though, we notice that the adjudication of permits has become very strict. If one document is not in order, the entire application is quickly refused. Also in certain instances, spouses and dependants of main applicants are processed simultaneously. This has - for instance in case of retired people - come to a stop. Although thiswas more of an inconsistency in the application of the law, it is now strictly enforced.

Conclusion
As they say with any reform: Before it gets better, it first gets tougher. Officials indicated that the engine must first run smoothly, before they will allow any flexibility again.One would just hope that the people who set these new higher hurdles are going to perform according to their own standards, operate within reasonable response times and are accountable and responsible. And maybe investors can even ask for some efficiency and adherence to deadlines by the South African government.


For more information contact Dirk Meissner, IBN Consulting and Immigration, on meissner@ibn.co.za | Visit the website www.ibn.co.za
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