December 2009
MARKET NEWS  HOSPITALITY TRENDS RISK PROPERTIES FINANCIAL LEGAL CONTACTS
Fire Safety -
Summer Fire Mitigation Tips
Profile on SATIB Risk Solutions (SATIB)
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FIRE SAFETY - SUMMER FIRE MITIGATION TIPS
 
Hospitality and leisure establishments are exposed to hazards and potential risk on a daily basis. Statistics show that exposure is increased during the months from December through to May.

Statistics
Countless variables are responsible for these statistics, however with access to real claims and case studies, Tourism Risk Managers (TRM), SATIB's preferred experts, are able identify crucial areas that CAN be influenced by proactive risk management.

Education and Training
By educating, training and constantly reminding both staff and guests, potential hazards are successfully removed, exposure is lowered and insurance claims are reduced during this historically risky period.
Electrical Fire Safety
 
Most electrical fires result from problems with "fixed wiring" such as faulty electrical outlets and old wiring. Problems with cords and plugs, such as extension and appliance cords, also cause many electrical fires.
Many avoidable electrical fires can be traced to misuse of electric cords, such as overloading circuits, poor maintenance and running the cords under rugs or in high traffic areas.

Appliances
The appliances most often involved in electrical fires are electric stoves and ovens, irons, dryers, central heating units, air conditioners, televisions, radios and VCR/DVD players.

Safety Precautions
 
Routinely check your electrical appliances and wiring
Frayed wires can cause fires. Replace all worn, old or damaged appliance cords immediately
Use electrical extension cords wisely and don't overload them
Keep electrical appliances away from wet floors and counters; pay special care to electrical appliances in the bathroom and kitchen
When buying electrical appliances look for products evaluated by a nationally recognized laboratory
Keep clothes, curtains and other potentially combustible items at least 1m from all heaters
If an appliance has a three-prong plug, use it only in a three-slot outlet. Never force it to fit into a two-slot outlet or extension cord
Never overload extension cords or wall sockets. Immediately shut off, then professionally replace, light switches that are hot to the touch and lights that flicker. Use safety closures to "child-proof" electrical outlets
Check your electrical tools regularly for signs of wear. If the cords are frayed or cracked, replace them. Replace any tool if it causes even small electrical shocks, overheats, shorts out or gives off smoke or sparks

Thatch (Cabling & Services)
Electrical power supply and telephone cables should enter the building by means of underground ducts, and all electrical wiring in the roof space should be run in screwed metal conduit, with all junction boxes properly sealed.

Generators
 
Turn off generators and let them cool prior to refuelling
Be sure that the main circuit breaker is OFF and locked out prior to starting any generator.
  This will prevent inadvertent energisation of power lines from back feed electrical energy from generators and help protect utility line workers from possible electrocution

Extension Cords
 
Normal wear on cords can loosen or expose wires.
Cords that are not 3-wire type, not designed for hard-usage, or that have been modified, increase your risk of contacting electrical current
Use only equipment that is approved to meet SANS standards
Do not modify cords or use them incorrectly
Use factory-assembled cord sets and only extension cords that are wire type
Remove cords from receptacles by pulling on the plugs, not the cords

Portable Heaters
 
Is the heater the right size for the space you want it to heat?
Is there enough ventilation while the heater is still working?
Wait until the heater has cooled before you move it
Avoid using an electric heater in damp or wet areas
Use only heavy-duty extension cords

Electric related fires:
 
Defective appliances and overload circuits are major causes of fires.
Do you check power cords and have them replaced if they are damaged?
Do you avoid running electrical cords under carpeting or hanging them from nails?
Do you have your wiring checked by an electrician if circuit breakers frequently trip?
Do you have your air conditioners serviced regularly?
Establish operational procedures/checklists to ensure the above guidelines are carried out and you can be confident that you would have reduced an element of risk within your operation

Conclusion
Most accidents can be avoided so take the necessary steps to avoid these, and insure your property for all unavoidable incidents.

For more information contact Gavin on +27 (0) 31 562 1880 or +27 (0) 83 463 8452
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PROFILE ON SATIB RISK SOLUTIONS (SATIB)
 
SATIB Risk Solutions offer a wide range of insurance solutions to meet the intrinsic requirements of the tourism, hospitality, leisure and wildlife industry.

Offices
With offices in five Provinces within South Africa and in Botswana, Namibia, Mozambique, Zambia and Zimbabwe, and correspondent offices in thirteen other African countries, SATIB are ideally located to offer the tourism trade expert risk management and insurance advice along with prompt claims settlement and efficient service.
Support
Backed by the support of insurers with high financial security protocol, including Lloyd’s, coupled to their extensive knowledge of their clients businesses, SATIB have a unique recipe for success.

Leaders in Hospitality
With over 19 years of dedicated service, SATIB has become the pre-eminent Risk Management Consultants and Insurance Brokers in this field and their success boils down to equal parts of quality, service, and innovation in risk transfer programs and credibility as reliable brokers with outstanding security protocol.

Expertise
In addition, SATIB not only offers expertise but a deep sense of knowledge and understanding of the Tourism, Hospitality, Leisure Industry and their clients businesses.

Assessment
Tourism Risk Managers (TRM) is the risk assessment company who operate in association with SATIB and provide their clients with practical, hands-on assessments and risk management advise in dealing with health and safety compliance issues relating to fire risks in the hospitality sector, vehicle risks in the tourism transport sector and specialised liability risks in the general tourism industry.

Crises Management
SATIB24 Crisis Call is a 24 hour incident management service available to all SATIB clients as a value-added benefit. While professional incident management is the primary role, activation of onsite support such as paramedic intervention or medical evacuation may be needed, which can be very costly.

To transfer this financial exposure, insurance cover for clients guests in South Africa is included while insurance cover for staff is available on application. For clients who own hospitality establishments outside of South Africa, MedEvac insurance cover for guests and Aloe medical insurance for staff is available on application.

Because SATIB24 Crisis Call makes critical decisions on the client’s behalf, clients have the added protection of ZAR100 million medical malpractice insurance cover.

For more information contact Gavin on +27 (0) 31 562 1880 or +27 (0) 83 463 8452
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Hospitality Partners Association, Monterey, 12-14 Klaassens Road, Bishopscourt, Cape Town, 7708.
South Africa


Copyright on all information 2009 by Hospitality Partners Association

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